As a resident of the Township, it is important to know who will be providing utilities to your property, how to manage your account and how to pay your bills. 

Water and Sewer

Water and Sewer services fall under the responsibility of Northern Maple Utilities Inc. (NMU Inc.). This wholly owned municipal service corporation (MSC) was established in early 2025. 

From a billing and payment perspective, the transition to NMU Inc. will take place over several months. Throughout the transition customers will continue to be billed in 2-month cycles. 

Operating By-law

The water works system in the Township of Mapleton is governed by By-law 2015-120 the Rules and Regulations for the Maintenance and Operation of a System of Water Works By-law. 

Water and sewer operations and maintenance are externally contracted a third-party - Ontario Clean Water Agency (OCWA).

Billing

Water and sewer billing is issued in 2-month cycles, based on meter readings collected from each property. For updated water and wastewater rates, please see Schedule K in our Fees and Charges By-law.

Calculation of Rates

The billing structure for water and sewer services consists of a blended structure of fixed and variable charges. This blending of fixed and variable charges is intended to promote conservation by giving customers control of their bills by reducing their monthly usage, while ensure critical funding is collected to maintain water and sewer infrastructure. 

• Fixed Charge - this is a flat rate charge that is utilized to fund infrastructure repairs and replacements across the water/sewer network and is based on the size of water meter
• Variable Charge - this charge is a fee per cubic meter, based upon actual consumption as reported on the water meter. A declining block rate is deployed whereby usage up-to and including 34 m³ over a 2-month period is charged the standard rate, while usage over 34 m³ is charged a lower rate.

Payment Options

• You can pay by cash, cheque or Interac at the Municipal Office, 7275 Sideroad 16, Drayton
• By mail at PO Box 160 Drayton, ON N0G 1P0
• At most financial institutions and through their online/telephone banking
• Setting up a pre-authorized payment
• Through our mail slot 24/7 at the Municipal Office, 7275 Sideroad 16, Drayton

Penalty
Penalty is added on the day after the due date and the 1st day of the month afterwards.
Approximately 1 month after the due date any unpaid bills will be transferred to property taxes and a transfer fee will be applied.

NEW CUSTOMER SETUP

To set up a new account please call the Township of Mapleton's Finance Department at 519-638-3313 ext. 057.