Report a Problem

The Township of Mapleton is dedicated to keeping our community safe, clean and enjoyable for everyone. We encourage residents to report problems related to roadways, ditches, storm and sanitary sewers, water, traffic etc. To report a problem during our regular business hours (Monday to Friday - 8:00 a.m. to 5:00 p.m.), please use the information listed below or, call the Township of Mapleton at 519-638-3313

To report an emergency, please call 9-1-1. 

By-Law Infraction

Municipal By-laws are enforced by the Township of Mapleton's By-law Enforcement Officer. If you would like to make an official inquiry or complaint, please complete an Inquiry/Complaint Form. For more information, please visit our By-Law Enforcement page or contact our By-law Enforcement Officer at 519-638-3313  ext. 025.

Damaged Municipal Property

If you see any damaged municipal property that requires repair, please contact our Public Works Department at 519-638-3313 ext. 046.

Dead Animal

To report a dead domestic or wild animal on Township roadways please call Township Office 519-638-3313.

Street Light Repair

If you are aware of a street light that requires repair, please contact our Public Works Department at 519-638-3313 ext. 046.

General Complaint

The Township of Mapleton handles all complaints in a confidential manner, according to the Municipal Freedom of Information and Protection of Privacy Act. Should you need to file a complaint, please contact the Township of Mapleton at 519-638-3313. Alternatively, you can contact the Ontario Ombudsman, an independent body appointed to collect and investigate complaints regarding government and agency services.

Parking concerns

To report any parking issues or concerns, please contact our By-law Enforcement Officer at 519-638-3313 ext. 025.

Pothole/Road Issue

If you see any potholes or road issues that require repair, please contact our Public Works Department at 519-638-3313 ext. 046.

Sewer Systems

To report a sewer system issue such as backups, catch basins/manhole cover issues, street flooding, storm pond and drainage issues, please contact our Public Works Department at 519-638-3313 ext. 046.

Sidewalk Problem

If you are aware of any trip hazards, cracks, or ponding water on sidewalks, driveway approaches, curbs and/or gutters, please contact our Public Works Department at 519-638-3313 ext. 046.

Trail Issues

If you see any Township trails that are in need of maintenance, please contact our Public Works Department at 519-638-3313 ext. 046.

Water Systems

To report water system issues such as repairs, service box issues, water quality and water meters, please contact our Public Works Department at 519-638-3313 ext. 046.

Winter Maintenance Issues

The Township of Mapleton provides snow removal services during the winter months. For details on which roads and sidewalks the Township maintains and to report any issues, please contact our Public Works Department at 519-638-3313 ext. 046.