The Victorian Order of Nurses (VON) is Canada's largest, national, not-for-profit, charitable home and community care organization. This organization offers personal support and community services to enhance each client's quality of life. 

For more information about VON services available in Waterloo-Wellington-Dufferin County, please call (519) 323-2330.  Office address: 392 Main St. N., Unit 4, Mount Forest, ON, N0G 2L2.  Office Hours: Monday - Friday 8:30 am to 4:30 pm.

Website: https://von.ca/en/services-programs  (Under Search by Location, select “Ontario” under region and “Waterloo Wellington Dufferin” under location; and then click the SUBMIT button to see a list of local services available.)
 

Services include the following:

• Meals on Wheels

Volunteers deliver nourishing, affordable hot meals, which include soup, a main course, and dessert, to people unable to cook or shop for themselves.  Frozen meals are also available.  

• Transportation

For older adults (55+) and adults with disabilities who have no access to transportation for medical appointments, grocery shopping, adult day programs, and other appointments.   Please note that you have to register for this service at least three days in advance.  The length of your trip will be used to calculate the cost.  

• House cleaning (part of Assisted Living / Support for Daily Living)

House cleaning services for older adults (55+) and adults with disabilities, in partnership with SCE.  The cost is $22.50 per hour, with a two-hour minimum visit ($45 per visit), payable to the cleaner directly at the time of the service.  

• Seniors Support Worker

Short-term support for at-risk seniors and adults with disabilities. They can help you to complete forms, find the services you need, go with you to medical appointments, help you pick up medications or groceries, and provide you with medication reminders.  

• Volunteer Visiting

Trained volunteers provide companionship and personal assistance to isolated seniors or adults with chronic illnesses or disabilities.  Volunteers are matched with clients following a client's needs and interest assessment by a health professional.  

Home and Community Care Support Services

Ontario’s 14 Home and Community Care Support Services organizations coordinate in-home and community-based care for thousands of patients across the province every day.  
   If you require health care or personal support in your home, whether you need assistance getting back on track after a hospital stay, illness, or injury, or if you have complex or chronic health conditions, they can get you the care you need, when you need it.    Services include:- Care coordination, Nursing, Physiotherapy, Occupational therapy, Nutritional counseling, Speech therapy,  Social work,  Personal support, Medical supplies & equipment. 
 

For more information/referral, please call 310-2222 (no area code required); or Toll-free: 1-888-883-3313.  TTY: 711 (caller to ask for 1-888-883-3313)
Email: waterloowellington@hccontario.ca  - please do not send any personal health information.   Website: https://www.healthcareathome.ca/ 

Waterloo Wellington Branch Office:  (Guelph / Wellington County) 1 Stone Road West,  Guelph, ON, N1G 4Y2.  

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Ontario Caregiver Organization (OCO)

If you support someone in need and feel anxious and overwhelmed with your caregiving responsibilities, you’re not alone. The Ontario Caregiver Organization (OCO) exists to support Ontario’s 4 million caregivers; ordinary people who provide physical and emotional support to a family member, partner, friend, or neighbour. The OCO supports caregivers by being their one point of access to information, so caregivers have what they need to be successful in their role. Please visit their website for more information at this link:  Homepage - Ontario Caregiver.

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Community Resource Centre - North & Central Wellington

The Resource Centre is a community benefit agency for the municipalities in North and Centre Wellington. Their programs are designed to fill the gaps in community service and bring neighbours together.  They can be reached at (519) 843 7000 or send an email with your inquiry to info@communityresourcecentre.org and an outreach worker will contact you. 

Please visit their website for more information at this link: https://communityresourcecentre.org/  

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Right at Home Canada - Guelph & Wellington

Right at Home - In-Home Care & Assistance provides a range of in-home care options for seniors and adults with disabilities. Care plans are uniquely tailored to each individual. Whether it’s helping with dressing and hygiene, providing medication reminders, or simply providing transportation to medical appointments, Right at Home’s dedicated caregivers will help you or your loved one navigate life.  They can be contacted at (519) 265-7887.  Please visit their website for more information at this link: https://www.rightathomecanada.com/guelph 

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Hospice Wellington Community Services

Hospice Wellington supports clients through the experience of a life-limiting illness, caregiving, and bereavement. All Hospice Wellington services are provided at no cost to clients. 

• Palliative care supports are available to individuals in a palliative model of care with a prognosis of 18 months or less.
• Caregiver support is available to informal caregivers (often family members or close friends) supporting individuals in a palliative model of care.
• Bereavement supports are available to adults residing in Guelph or Wellington County who are grieving the death of a loved one.

For more information about the variety of services and programs offered, please visit their website at www.hospicewellington.org. 

Registration is required for all services and programs. Contact details:  Email - info@hospicewellington.org.  Telephone - 519-836-3921 x 228. 

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Ride Well Rural Transit

A safe and convenient way to attend appointments, do your shopping and visit friends and family.  Transit services are offered across Wellington County between 6:00 am to 7:00 pm, Monday to Friday.  Multiple-rider discounts are available.  For more information call 1.833.900.7433 or visit this website: https://www.wellington.ca/en/business/ed-ridewell.aspx